How to ensure that products requested come from requested source?

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Tom Tom
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How to ensure that products requested come from requested source?

Some items that are not available locally would not be subject to this but say you wanted to buy something like a printer cartridge from a website based in the US.  Is there a way you could show that this ink cartridge did in fact come from that US company and not a shop on "New Road"?  

For items like print cartridges, the duplicates are getting harder and harder to spot with holograms and everything and these often don't perform nearly as well as the genuine ones.  So if items such as these are ordered through Harilo.com, how can you prove the items haven't been replaced with cheaper to find, local ones when the packaging looks the same?

** As an aside, I have loved harilo's services, this is just to persuade a friend of mine here in Kathmandu.

- Tom
sthapit sthapit
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Re: How to ensure that products requested come from requested source?

1. We can place the order for you in front of you if it makes your friend more comfortable
2. We can then give you the order number from the site
3. We then give you the tracking number to our warehouse
4. Next we give you the tracking number from our warehouse to KTM
5. When you come pick up your items they're usually still unopened from the website you ordered from so if you order from Amazon your item on many occasions will be in the Amazon box with the Amazon receipt pasted on it
6. There has to be some level of trust in any business - I didn't come back to Nepal to scam your friend a printer toner.  Also, you can check out customer reviews and testimonials and press coverage at http://harilo.com/reviews, http://harilo.com/testimonials, and http://harilo.com/press
Tom Tom
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Re: How to ensure that products requested come from requested source?

Fair enough.  After 25 years in Nepal and a rough week with printer cartridges, it's possible he might be a bit jaded.  Thanks for the quick reply.