about the international shipping

classic Classic list List threaded Threaded
3 messages Options
Sarvagya Sarvagya
Reply | Threaded
Open this post in threaded view
|

about the international shipping

why is the international shipping so expensive? I know it is sent using Flight Courier (like DHL) but overall the cost is too high even for small object. I decided to purchase a headphone which would cost ~1500 in NRs but the shipping alone is ~3500 . While the same item if shipped from Amazon using international shipping(standard shipping) cost only Rs 1000/= . Isn't there other means of transportation that harilo can use which cost less to your customers. Customers can wait in standard shipping which take ~20days but takes less cost. I hope harilo also uses other means of shipping items in Nepal, that would be great.
stebin stebin
Reply | Threaded
Open this post in threaded view
|

Re: about the international shipping

Sarvagya ji,
Please mention your item number/order number so that we can verify the same. We ship our items from DHL only as we find it more reliable. Shipping charges are based on the actual weight or the dimensional weight whichever is greater.
harilo harilo
Reply | Threaded
Open this post in threaded view
|

Re: about the international shipping

In reply to this post by Sarvagya
could you please let us know your order number so we can take a look at this?  if you are referring to your quote request for http://at.harilo.com/1aIahGf then you can see that we are charging Rs 2500 and not Rs 3500.  this includes all charges including getting the order placed, receiving it in FL, packing, shipping, and clearing customs.

you can see all charges at http://at.harilo.com/1aI9ViG by clicking on "calculate"